RETURN POLICY

For Exchanges: Ship out the merchandise on its original packaging (shipping costs are paid by customer), as soon as we receive the merchandise, the New items will be shipped out (No additional cost for customer)

For Returns: Merchandise MUST be returned within two weeks of purchase (No Exeptions). Shipping costs are NOT Refundable. As soon as we receive merchandise, the refund will be processed through Paypal. Must allow 5-7 day for Refund to appear on your account.

Shipping Information:

All orders will be shipped the same day we receive payment. The shipping will be calculated while you check out. The fee will be calculated according to the shipping address, and quantity being shipped.

Shipping outside the US is a flat rate of $19.99 plus $2.00 for any additional items, this is for 5-7 days ground shipping.

For Overnight, Next day Deliveries or any other methods, please call us at 831.763.9491 or email us at queensshoes@att.com.